Growth Product Designer

We are looking to hire a Growth Product Designer to work on our acquisition journey (landing pages, medical assessment and checkout experience), focusing on solving the key challenges our customers face as they navigate our offerings and decide on starting their treatment journey. As part of your role you will be collaborating closely with product managers, stakeholders, marketers, clinicians and engineers in order to discover and understand customer needs, ideate on solutions and design experiences that help people decide on the right treatment plan for them. You will have a great amount of ownership in the areas you are working on, and will be reporting to the Head of Product Design.

This is an ideal role for someone who wants to challenge themselves in a fast-paced environment and build products & experiences that positively impact people’s health. If you like problem-solving and implementing transformative solutions, this role is for you!

RESPONSIBILITIES

• Create intuitive landing pages and user flows that solve key customer problems.

• Own the complete product design process from discovery to delivery, with a focus on putting the customer first.

• Validate hypotheses, ideas and solutions using A/B testing, prototyping and user testing.

• Identify key metrics for the projects you are involved in and take ownership for achieving and evaluating their success.

• Understand our customers’ needs and aspirations based on quantitative and qualitative research methods.

• Work closely with product managers, stakeholders, marketers, clinicians and engineers in a cross-functional manner in order to identify problems, ideate on solutions and see through to their implementation end-to-end.

• Identify key areas throughout the customer journey that can be enhanced and explain your recommendations with data, balancing both customer and business goals.

• Help build a design system that allows for consistent brand experiences across all platforms and devices and maintain it as we keep evolving.

• 4+ years of product design experience with an emphasis on consumer-facing, mobile-first products.

• A strong portfolio of previously shipped delightful digital products.

• Strong UI design skills across mobile and web platforms.

• Experience in organising and facilitating qualitative user research, e.g. user interviews and usability testing.

• Problem solving ability by logically visualising complex systems, user interaction flows, and intuitive interfaces.

• Being able to think at a high level about product strategy and clearly articulate design decisions

• Being able to prioritise and focus on outcomes rather than outputs.

• Having a growth mindset and being a team player.

NICE TO HAVE

• Experience in growth design and AB testing

• Experience in designing and maintaining cross-platform design systems

• Experience in advanced prototyping tools and techniques

• Experience working in a fast-paced startup environment

BENEFITS

• Salary range of £65,000-75,000 based on experience

• Generous stock option plan

• Private medical insurance

• Cycle to work scheme

• Electric car scheme

• £400 per year learning and development budget with Learnerbly

• Gym and wellness benefit with Wellhub

• Breakfast and lunch once a week

• 25 days holidays and generous parental leave

• A growing team with plenty of opportunities for progression, ownership of goals and a direct impact to MANUAL

• Join in the early stages of one of the most promising start-ups in the health & wellness space

ABOUT MANUAL

MANUAL delivers healthcare at scale thanks to its comprehensive digital clinic. Our ambition is to extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.

MANUAL has steadily grown since inception and is now serving 500k+ patients, across 2 geographies. We are centralising the diagnosis, custom medications, doctor specialist services, behavioural change and fully vertically integrated management of the treatment journey, under one roof and consumer brand.

We’re destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, as well as a community to help proactively improve one’s health and wellbeing. A place that didn't exist until now.

Innovating on healthcare delivery, MANUAL provides patients with engaging treatment plans generating superior clinical outcomes: 90%+ of patients see an improvement in their Quality of Life (QoL) within 6 months. Our ambition is to extend the healthy years of lifespan for a big part of the population in the UK, Brazil and beyond,

After a $30 million Series A round, we are on a mission to build one of the most impactful teams in the healthcare space. We are looking for incredibly ambitious, entrepreneurial, driven and fun people to join us as we accelerate our growth and expansion. This is an exciting time to join the UK’s fastest-growing healthtech and help supercharge our mission.

Websites

https://www.manual.co/

https://www.joinvoy.com/

EQUAL EMPLOYMENT OPPORTUNITY

Menwell Limited, trading as MANUAL, is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of gender and gender reassignment, age, disability, race, religion or belief, sex and sexual orientation, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and discipline.

We believe that a diverse and inclusive workforce is essential to our success. We are committed to creating an environment where everyone feels welcomed, valued and respected, regardless of their background, identity or beliefs. We believe that Inclusion, Diversity, Equity and Accessibility (IDEA) is essential to our ability to offer the best possible health outcomes to our patients and customers.