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IT Administrator (3 month FTC)

  • On-site
    • London, Greater London, United Kingdom
  • IT

Job description

We are looking to hire an IT Administrator to join our team here at MANUAL!


This is a 3 month FTC which will be office-based (5 days per week on site), ideal for someone early in their IT career who is eager to learn and contribute to a fast-growing healthtech company. You’ll play a crucial role in managing IT hardware, supporting system administration, and assisting with key projects, including an upcoming office move.

RESPONSIBILITIES

Office Move Support:

  • Work closely with the IT Manager to assist with the technical aspects of the office move.

  • Ensure proper setup and relocation of IT hardware, including laptops, peripherals, and other network equipment.

  • Test systems and connectivity post-move to minimise disruption to business operations.

Hardware/Device Management:

  • Dispatch, receive, and maintain laptops and other IT equipment for employees.

  • Ensure all hardware is set up, configured correctly, and securely wiped when needed.

  • Help maintain an accurate inventory of IT assets and assist with hardware audits.

Software and System Support:

  • Assist in configuring and managing devices using Microsoft Intune.

  • Help monitor and maintain our antivirus solution to ensure robust endpoint security.

  • Support end users with Google Workspace, including account setup and troubleshooting.


IT Administration:

  • Provide first-line technical support to office-based and remote employees.

  • Assist in maintaining compliance with data protection regulations.

  • Document IT systems, configurations, and processes for internal use.

Collaboration and Flexibility:

  • Support the IT Manager with ongoing and ad hoc projects.

  • Respond promptly to day-to-day IT requests from employees and be the face of IT

Work in a team environment

  • You’ll work with all teams across the business

  • You’ll communicate your ideas and plan your work

  • You’ll review your work with senior functional team leads

Job requirements

  • You have 2+ years of experience in an IT support or system administration role.

  • You’re looking to develop your skills further as part of an in house team

  • You have a genuine enthusiasm for working with IT systems, ensuring they run effectively and securely, and take no greater pleasure than finding the right solution to the problem at hand

  • The idea of working in a successful startup in a fast paced role excites you

  • Hands-on experience with Microsoft Intune for device management, Antivirus solutions for endpoint security and  Google Workspace administration and troubleshooting.

  • Familiarity with endpoint detection and response

  • A basic understanding of IT security and data protection principles

  • A basic understanding of frameworks such as Cyber Essentials, ISO 27001, NHS DSPT

  • Familiarity with administration of modern SaaS systems

  • Experience with supporting end users of systems, both on Windows and Mac

  • A strong desire to learn and to contribute to the team’s work


Other skills you might have

  • Degree, HND or equivalent certifications in any IT related subject is a plus

  • Experience administering a cloud first IT setup

  • Understanding and how to work with RESTful APIs

  • Experience working in cross functional teams


BENEFITS

  • Generous stock option plan

  • £400 per year learning and development budget

  • Gym and wellness benefit with Gympass

  • Annual company retreat

  • Breakfast on Tuesdays and lunch on Thursdays in our London HQ

  • 25 days holidays and generous parental leave & flexible working policies

  • A growing team with plenty of opportunities for progression, ownership of goals and a direct impact to MANUAL

  • Join in the early stages of one of the most promising start-ups in the health & wellness space


ABOUT MANUAL

MANUAL delivers healthcare at scale thanks to its comprehensive digital clinic. Our ambition is to extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond  focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.

MANUAL has steadily grown since inception and is now serving 500k+ patients, across 2 geographies. We are centralising the diagnosis, custom medications, doctor specialist services, behavioural change and fully vertically integrated management of the treatment journey, under one roof and consumer brand.

We’re destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, as well as a community to help proactively improve one’s health and wellbeing. A place that didn't exist until now.

Innovating on healthcare delivery, MANUAL provides patients with engaging treatment plans generating superior clinical outcomes: 90%+ of patients see an improvement in their Quality of Life (QoL) within 6 months. Our ambition is to extend the healthy years of lifespan for a big part of the population in the UK, Brazil and beyond,

After a $30 million Series A round, we are on a mission to build one of the most impactful teams in the healthcare space. We are looking for incredibly ambitious, entrepreneurial, driven and fun people to join us as we accelerate our growth and expansion. This is an exciting time to join the UK’s fastest-growing healthtech and help supercharge our mission.

Websites:

 https://www.manual.co/

 https://www.joinvoy.com/


EQUAL EMPLOYMENT OPPORTUNITY

Menwell Limited, trading as MANUAL, is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of gender and gender reassignment, age, disability, race, religion or belief, sex and sexual orientation, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and discipline.

We believe that a diverse and inclusive workforce is essential to our success. We are committed to creating an environment where everyone feels welcomed, valued and respected, regardless of their background, identity or beliefs. We believe that Inclusion, Diversity, Equity and Accessibility (IDEA) is essential to our ability to offer the best possible health outcomes to our patients and customers.

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