Lead Product Manager - Ecommerce Platform

We are hiring a Lead Product Manager to own and develop our e-commerce platform and content management system to make the best-in-class buying experience and next level internal tools within a complex healthcare environment.

We’ve made great strides already in building out a bespoke product catalogue, a proprietary purchase funnel that matches patients to the right treatment, a modern CMS that allows content to be our superpower, and a no-code testing infrastructure that has been a key driver in us becoming one of the fastest growing healthcare business in the world.

But we’re not finished yet. We’re looking for someone with prior experience in building complex e-commerce platforms or a CMS who wants to own our entire platform and take it to the next level. You’ll join us at a key phase where you’ll be free to own the roadmap and drive significant change in a hyper-growth startup.

Responsibilities

• Gain a deep understanding of our treatment areas, patient experience and commercial strategy to create the product vision, goals and roadmap for our ecommerce platform.

• Build the product vision, goals and roadmap in close collaboration with Engineering, Commercial & Growth, and PMs for the treatment areas.

• Own core business metrics for the platform like time-to-launch a product, time-to-publish an ab test, page load speed, and time-to-publish content, etc.

• Make effective prioritisation decisions to balance short-term needs with long-term platform leverage.

• Manage day-to-day execution, including developing user stories, writing acceptance criteria, prioritising a backlog & managing timelines.

• 5+ years product management.

• Experience working with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones.

• Strong analytical skills and experience with analytical tools and methodologies.

• Experience working closely with designers & researchers to understand user problems, built & test prototypes and design user-centric products.

• Proven communication, leadership, organisational and execution skills.

Preferred:

• Entrepreneurial experience or experience in building 0-to-1 products in scale-ups.

• E-commerce experience, or experience building platform products.

BENEFITS

• Generous stock option plan
  

• Private medical insurance

• Cycle to work scheme

• Electric car scheme

• £400 per year learning and development budget with Learnerbly

• Gym and wellness benefit with Wellhub

• Breakfast and lunch once a week

• 25 days holidays and generous parental leave

• A growing team with plenty of opportunities for progression, ownership of goals and a direct impact to MANUAL

• Join in the early stages of one of the most promising start-ups in the health & wellness space

ABOUT MANUAL

MANUAL delivers healthcare at scale thanks to its comprehensive digital clinic. Our ambition is to extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.

MANUAL has steadily grown since inception and is now serving 500k+ patients, across 2 geographies. We are centralising the diagnosis, custom medications, doctor specialist services, behavioural change and fully vertically integrated management of the treatment journey, under one roof and consumer brand.

We’re destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, as well as a community to help proactively improve one’s health and wellbeing. A place that didn't exist until now.

Innovating on healthcare delivery, MANUAL provides patients with engaging treatment plans generating superior clinical outcomes: 90%+ of patients see an improvement in their Quality of Life (QoL) within 6 months. Our ambition is to extend the healthy years of lifespan for a big part of the population in the UK, Brazil and beyond,

After a $30 million Series A round, we are on a mission to build one of the most impactful teams in the healthcare space. We are looking for incredibly ambitious, entrepreneurial, driven and fun people to join us as we accelerate our growth and expansion. This is an exciting time to join the UK’s fastest-growing healthtech and help supercharge our mission.

Websites

https://www.manual.co/

https://www.joinvoy.com/

EQUAL EMPLOYMENT OPPORTUNITY

Menwell Limited, trading as MANUAL, is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of gender and gender reassignment, age, disability, race, religion or belief, sex and sexual orientation, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and discipline.

We believe that a diverse and inclusive workforce is essential to our success. We are committed to creating an environment where everyone feels welcomed, valued and respected, regardless of their background, identity or beliefs. We believe that Inclusion, Diversity, Equity and Accessibility (IDEA) is essential to our ability to offer the best possible health outcomes to our patients and customers.